Privacy Policy

1. Data Controller

Oletti Services Ltd
Registered Office: 171 Kingston Road, Teddington, TW11 9JP
Company Registration No.: 15054440  •  VAT No.: GB447366959
Email: info@oletti.co.uk

2. What we collect

• Name, email address and your message (when you use our contact form)
• Consent confirmation (checkbox)
• Technical logs from our hosting and security services (e.g. IP address, timestamp, user agent) for diagnostics and abuse prevention

3. How we use your data

• Responding to your enquiry and providing our services
• Maintaining security and integrity of our systems
• Complying with legal and regulatory obligations

We do not sell or share your data with third parties for marketing.

4. Legal basis

• Your consent (when you submit the form)
• Our legitimate interests (to respond to business enquiries and ensure service security)
• Legal obligation (where required for tax and accounting records)

5. Retention

• Enquiry emails: up to 12 months
• Server/security logs: up to 30 days
• Client records: as required for contracts, accounting and legal compliance

6. Sharing with third parties

We use reputable service providers (e.g. web hosting, email/office tools, analytics or security). These processors are engaged under data-processing terms and are required to comply with UK GDPR.

7. International transfers

Where our processors store or process data outside the UK, appropriate safeguards are applied (such as UK IDTA / EU Standard Contractual Clauses offered by the provider). We select mainstream providers with strong security and compliance practices.

8. Your rights

You may request access, rectification, deletion, restriction or portability of your personal data, and you may withdraw consent at any time. You can also lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise your rights, contact us at info@oletti.co.uk.

9. Cookies

Our website uses only essential cookies by default. If we enable optional analytics or performance cookies in the future, we will present a consent banner with choices and update this notice accordingly.

10. Updates

We may update this policy from time to time. The latest version will always appear on this page.

Last updated: October 2025